During peak training hours, Suunto and TrainingPeaks may experience delays in transferring data. If you successfully synced your training with Suunto Movescount or Suunto app, but it is not visible in TrainingPeaks shortly after, we kindly ask for your patience.
If your newly uploaded training to Suunto app or Movescount is not synced with TrainingPeaks after several days, re-syncing your exercise with Suunto’s digital service and TrainingPeaks may help.
Note: Please keep in mind that only new exercises are synced. Existing trainings which you synced with Movescount or Suunto app before connecting your account to TrainingPeaks will not be transferred.
To avoid duplicate trainings or issues with your training data, please make sure to connect only one service to your TrainingPeaks account. If you choose Suunto app to be connected with TrainingPeaks, ensure to remove the connection from your Movescount account.
Your training should be synced with TrainingPeaks now. Please keep in mind that this may take a while.
If Moves are not transferred to TrainingPeaks, re-connecting your accounts may solve the issue:
If re-connecting does not solve the issue, manually export your Move from Movescount and upload it into TrainingPeaks.
Learn how to manually export a Move from Movescount.
Learn how to manually upload a workout file into TrainingPeaks.
If the issue persists and your exercise is not synced with TrainingPeaks for several times, please contact our Suunto Support. We are happy to assist you.